1. Who we are
AES MARKETING LTD is a private limited company registered in England and Wales under company number [COMPANY NUMBER], with its registered office at [REGISTERED OFFICE ADDRESS], United Kingdom.
AES MARKETING LTD is the controller of personal data collected through this website. For any privacy question, contact privacy@aesmarketingltd.com.
2. What data we collect
We collect only what we need:
- Contact form data: your name, work email, company (optional), the service you are interested in and your message.
- Email correspondence: anything you choose to send to us by email.
- Technical data: IP address, browser type, device information and pages visited, collected by our hosting provider in server logs and, if you consent, by analytics cookies.
- Cookie preferences: your choice in the cookie banner, stored in your browser.
We do not knowingly collect data from children under 16, and we do not ask for special category data.
3. How and why we use it
| Purpose | Data | Lawful basis (UK GDPR) |
|---|---|---|
| Replying to your enquiry and preparing a proposal | Contact form data, emails | Steps prior to a contract; legitimate interests |
| Delivering services to clients | Business contact details | Performance of a contract |
| Keeping the website secure and working | Technical data, essential cookies | Legitimate interests |
| Understanding how the website is used | Analytics cookie data | Consent |
| Meeting legal and accounting duties | Business and invoice records | Legal obligation |
We do not sell personal data and we do not use it for automated decision-making that has legal or similarly significant effects.
4. Who we share it with
We share personal data only with service providers that help us run the business, under contracts that require them to protect it. These include our website hosting provider, email and office software provider, and, if you consent to analytics, our analytics provider. This website loads fonts from Google Fonts, which receives your IP address when the page loads.
We may also disclose data where required by law, or to professional advisers such as accountants and lawyers.
5. International transfers
Some providers may process data outside the UK. Where they do, we rely on UK adequacy regulations or appropriate safeguards such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.
6. How long we keep it
- Enquiries that do not lead to work: up to 24 months after our last contact.
- Client records: for the length of the relationship plus six years, to meet legal and tax requirements.
- Server logs: up to 90 days.
- Analytics data: up to 14 months.
7. Your rights
Under UK data protection law you have the right to access your data, have it corrected or erased, restrict or object to its processing, receive it in a portable format, and withdraw consent at any time where we rely on consent.
To use any of these rights, email privacy@aesmarketingltd.com. We will respond within one month. There is normally no charge.
8. Security
We use encrypted connections (HTTPS), access controls and reputable providers to protect your data. No system is completely secure, so please avoid sending highly sensitive information through the contact form.
9. Complaints
If you are unhappy with how we have handled your data, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
10. Changes to this policy
We may update this policy as our services or the law change. The date at the top of this page shows when it was last updated.